Legal & Compliance

StoreClean Privacy Policy

Effective Date: September 2026 | Last Updated: September 2026
Notice for Shopify Merchants: StoreClean ("StoreClean", "we", "us", or "our") is operated by [REQUIRES BUSINESS INPUT: Legal Business Name & Entity Type]. This Privacy Policy describes how we collect, use, and process data when you install and use the StoreClean application on your Shopify store.

1. Information StoreClean Processes

To provide catalog health analysis, deterministic issue detection, and safe fix workflows, StoreClean processes the following categories of information:

A. Shopify Store Information

  • Shop myshopify domain and store ID
  • Store primary language and currency configuration
  • Shopify Admin OAuth access tokens (encrypted at rest)

B. Product & Catalog Data

  • Product titles, body HTML descriptions, handles, vendors, and product types
  • Variant records (SKUs, barcodes, price fields, inventory IDs)
  • Product imagery URLs, display order, and image ALT text attributes
  • Search engine optimization fields (SEO page titles, meta descriptions)

C. Usage & Operational Logs

  • Timestamps of catalog scans and detected issue counts
  • Before-and-after snapshots of applied safe fixes for audit trail and rollback capabilities
  • App error and performance telemetry
Data We Do NOT Collect: StoreClean does not access, process, or store customer personally identifiable information (PII), customer payment card data, checkout transactions, or order histories.

2. AI-Related Processing

When you explicitly request an AI-assisted suggestion for an SEO title, meta description, product description, or image ALT text:

  • Relevant product context (title, existing body excerpt, vendor) is transmitted to our AI inference infrastructure solely to generate the requested snippet.
  • Data is not used to train generalized foundation models without merchant authorization.
  • Suggestions are held in temporary memory until you choose to discard, edit, or apply the fix to Shopify.

3. How Information is Used

We use catalog and store data exclusively to:

  • Perform deterministic Catalog Health scoring across 6 dimensions
  • Display catalog gaps in your embedded Shopify Admin dashboard
  • Execute confirmed mutations back to your Shopify catalog via the Shopify GraphQL API
  • Maintain your store's Operation History ledger for undo and rollback verification
  • Respond to customer support inquiries and provide technical assistance

4. Third-Party Service Providers

StoreClean engages trusted infrastructure subprocessors to provide cloud hosting, database encryption, and error tracking:

  • Cloud Infrastructure: [REQUIRES BUSINESS INPUT: Primary Cloud Provider (e.g., AWS, GCP, Vercel)]
  • Database Storage: Encrypted persistent datastore for operation history and session caching.
  • AI Inference Provider: [REQUIRES BUSINESS INPUT: AI Provider (e.g., OpenAI, Anthropic, Google Vertex AI)]

5. Data Retention & Deletion

StoreClean retains catalog audit cache data only as long as the application remains installed on your Shopify store.

In full compliance with Shopify App Store requirements, StoreClean subscribes to and automatically processes Shopify mandatory compliance webhooks:

  • customers/data_request — Returns confirmation that StoreClean holds no customer personal data.
  • customers/redact — Returns confirmation that StoreClean holds no customer personal records.
  • shop/redact — Automatically purges store credentials, cached scan findings, and history snapshots within 48 hours of receipt.

6. Security Measures

StoreClean implements industry-standard administrative, physical, and technical safeguards. All data transfers between Shopify, StoreClean servers, and your browser are encrypted in transit via TLS 1.3. Access tokens and sensitive credentials are encrypted at rest using AES-256 encryption.

7. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, or country. [REQUIRES BUSINESS INPUT: Data Storage Jurisdiction, e.g., United States / European Union].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If material changes are made, we will notify you through the StoreClean interface or via your Shopify account email.

9. Contact Information

If you have questions regarding this Privacy Policy or your store data, please reach out to our privacy officer:

StoreClean Privacy Team
Email: support@storeclean.app
Physical Address: [REQUIRES BUSINESS INPUT: Registered Business Address]