Scan Processing or Progress Inquiries

For large stores (over 10,000 products), scans run in background worker queues to respect Shopify API rate limits. If a scan takes longer than expected, refresh the page; your scan continues uninterrupted in the background.

Product Permission Discrepancies

If StoreClean displays a permissions warning, verify in your Shopify Admin under Settings → Apps and sales channels that StoreClean has active product read and write authorizations.

Shopify Storefront Sync Delays

When you apply a fix in StoreClean, the Shopify Admin database is updated immediately. However, your public storefront theme may take 15–60 seconds to invalidate its cache and show new titles or meta descriptions.

Contacting StoreClean Support

If you experience any issues, reach out to our team at support@storeclean.app or submit a message through our Contact page.